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HTTP Error 500: How To Fix HTTP 500 Internal Server Error?

You might have come across a 500 Internal Server Error while accessing a specific website. As a website visitor, you can disregard it, but as a website administrator, you have to get relief from it as soon as feasible.

In this article, you will know the various reasons why this error arises and how to stay away from it.

Also, you will know the importance of a consistent web hosting server to enhance the website uptime by avoiding this error. If 500 HTTP error occurs frequently, then it results in the bad reputation of your business.

It also affects your SEO rankings and leads to losing the trust of your brand among visitors. Therefore, it is recommended to avoid this error and understand how to troubleshoot.

This error happens due to the issues in website configuration, whereas occasionally, it may also be because of problems at the server that might be ahead of your control.

HTTP Error 500: Where Does the Problem Lie and How to Fix it?

What is the 500 Server Error?

The server checks with a code for each request from a web browser, and out of different status codes, 5xx codes are associated with the Web Server. The first digit in this error ‘5’ corresponds to a server-side, with similar codes ranging from 500 to 510.

These codes specify that the server fails in the request completion process, as the server comes across an error. The 500 Internal Server Error is not related to your computer, internet connection, or browser, but it relates to something happening to the website.

The error makes you annoyed because it doesn’t offer any information about the reason for the server error.

The primary thing you must know is that "Internal Server Error" can be resolved only by fixing the Web server software. There are few causes for this error to occur, and 500 Internal Server Error messages are customized by each website to display in several ways.

Shown are a few regular ways you may see this problem:

  • 500 Internal Server Error
  • 500 Internal Server Error. Sorry, something went wrong
  • HTTP 500 Internal Error
  • HTTP 500 - Internal Server Error
  • 500 Error
  • Internal Server Error
  • HTTP Error 500
  • Is currently unable to handle this request. HTTP ERROR 500
  • 500 - Internal Server Error
  • 500.11 - When the application crashes down on the web-server at the user’s request, this error occurs.
  • 500.12 - The error happens when the application on the server is in a restart state.
  • 500.13 - When a web server gets clogged with a huge number of requests or hectic with other requests than its capacity, this error occurs.
  • 500.14 - Occurs when the WordPress website configuration is corrupted. Void application installation on the web server may also encounter this error.
  • 500.15 - Requests of GLOBAL.ASA is not permitted.
  • 500.16 - UNC authorized logins are wrong.
  • 500.17 - URL authorized store is not found.
  • 500.18 - URL authorized store is not opened.
  • 500.19 - Data in the file are inappropriately configured in the Metabase.
  • 500.2 - URL authorized scope is not found.
  • 500.21- Module cannot be recognized.
  • 500.5 - A configuration error will occur during the RQ_BEGIN_REQUEST handling request.

Methods to Solve the 500 Error

If you come across a 500 error, it specifies that a few areas of the web-server are not configured appropriately. Also, this means that the application was trying something, but the server could not complete the request because of restrictions or conflicts.

This problem can be solved by fixing the software of the Web server and resolved by the administrators of the server. These web site administrators can find and analyze the logs to know the reason for the error. However, there are many ways to get around the issue swiftly.

How to fix the 500 Internal Server Error
  • Back-Up Your Site - These solutions need to make changes in the site's root directory. It is suggested to take back-up your site earlier before trying any solutions, to be on the safe side if something goes wrong.
  • Server Permission - Common faulty permissions on a folder or file can be one of the scripts to the reason for this error. The script doesn’t cause the error as the server cannot run the script. Go through what the permissions must need and assure how they are to be set on the server.
  • Server Timeout - Sometimes the error is caused due to server timeout or a running script timeout. The solution is to raise the Apache server timeout by changing Timeout to 600.
  • Script Timeout - Occasionally the 500 error will occur due to the script that you're running timeout. If a website depends on scripts (such as Perl), there are numerous things that may go wrong. This is the reason for a programming error that makes the script to be in a never-ending loop. If you're running a PHP script, it is easy to increase the time as well. For PHP scripts, set the command max_execution_time of default 30 seconds for a bit longer.
  • The .htaccess File Errors - Rarely, an error will occur due to the coding of a .htaccess file, and this file may interfere with the loading web page. Cross-check the .htaccess configuration for syntax error; this could be the reason for a 500 Error. To verify .htaccess misconfiguration, you have to rename or remove the .htaccess file momentarily and then reload the page.
  • Check Error Logs - Double-check PHP and Apache error logs in the server, it offers important information about reasons of code failures or site failure.
  • Clear Browser Cookies and Cache - This is the first thing that tech support will suggest to do. But these server errors are not occurring due to cookies or cache, this error is because you are viewing the incorrect version of the site and fixed by clearing cookies. This is a very easy solution, as it needs only a few minutes in the browser's settings.
  • Refresh or Reload the Webpage - Most of the time, the error is only for a short time and corrected by loading the web page again. You can refresh/reload the page by loading the RL again in the address bar or pressing the F5 key.
  • Refresh or Reload the Webpage - Most of the time, the error is only for a short time and corrected by loading the web page again. You can refresh/reload the page by loading the URL again in the address bar or pressing the F5 key.
  • Refresh or Reload the Webpage - Most of the time, the error is only for a short time and corrected by loading the web page again. You can refresh/reload the page by loading the URL again in the address bar or pressing the F5 key.

Tips to Troubleshoot Internal Server Error

  1. 1
    First, you have to keep all the plug-ins and themes updated. The old version creates issues and is more affected by security threats like hacking and malware.
  2. 2
    Regularly get backups of your website files and database. Use a high-quality plug-in to easily restore the website for the preferred version and to take regular backups.
  3. 3
    Increase the memory limit of your PHP script.
  4. 4
    It is recommended to use a greatly reliable server.
  5. 5
    It has been advised to use high-security plug-ins that help to audit and scan your website frequently.
  6. 6
    It is suggested to use reliable plug-ins and trusted themes only, which offer good support.

HTTP 500 Internal Error on Linux

The 500 error occurs in Linux OS as well but is easy to troubleshoot if the error occurs due to any PERL or CGI script. Also, the reason for the error could be the incorrect versions of Apache and PHP. In these cases, you have to recompile Apache or upgrade PHP. In Apache, you will get the error log, as shown below.


Does HTTP 500 Error Affect SEO Rankings?

The availability time of a website will determine search engine rankings.

So if the website goes down for longer and numerous times, the SEO ranking will go down. Google makes every effort to offer a better user experience for the visitors, and if many users come across these issues, then Google will downgrade the rank of your website.

Therefore, it is highly important to take HTTP 500 Error seriously and continuously monitor the website.

Google Analytics, Search Console helps you to know how many website users have faced this error. In addition to the visitor’s experience, Google crawlers crawl through the website frequently and affect the rankings, if the website is not available for a constant time.

HTTP Error 500 (Resolved) The Page is Not Working


The seriousness of the HTTP 500 Error depends on the interval of occurrence and the reason for the error.

If an error occurs in website files or configuration, then you are required to solve it or take a technical professional’s assistance. Otherwise, if an error occurs regularly due to issues with the server’s software or hardware, then you are required to upgrade for more reliable performance.


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About the Author

Piyush Kashyap is a Ph.D student at Sant Longowal Institute of Engineering and Technology, Sangrur. He is a budding editor/ writer and has been working as a part-time reviewer for online content. He loves to read tech-based articles and has a knack for reviewing such articles He likes to stay updated about the latest trends in technology. He has also been working as a reviewer for many scientific journals. He also writes articles based on science. Know More About Piyush

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